Account Suspended Message
Problem: Your site shows an "Account Suspended" page.ReasonsPayment Failure: Check your Client...
Album Art Not Updating
Problem: The player shows the default logo instead of the song cover.SolutionAzuraCast reads...
Email Delivery Issues
Emails going to spam?SPF/DKIM: Ensure you have valid SPF and DKIM records in your DNS. These...
Email Error: Quota Exceeded
Problem: Senders get a bounce back saying your inbox is full.FixLog in to SPanel > Email...
Error 403 Forbidden
Problem: You see a "403 Forbidden" error when visiting your site.Possible Causes &...
Error 500 Internal Server Error
Problem: A generic server error usually caused by code or configuration.How to DebugCheck Error...
Error Establishing a Database Connection
Problem: WordPress or your script cannot talk to MySQL.ChecklistCredentials: strict check your...
Error: Could not get lock /var/lib/dpkg/lock
Problem: You cannot install updates.SolutionThis means another update process is running or...
Error: No space left on device
Problem: Services are crashing because the disk is full.How to Clean Up1. Login via SSH.2. Run df...
FTP Error: Connection Refused
Problem: FileZilla cannot connect.SolutionsIP Block: If you failed login too many times, the...
Locked Out by Fail2Ban
Problem: You entered the wrong password 3 times and now cannot connect.SolutionFail2Ban protects...
Radio Stream Stuttering or Buffering
Problem: Listeners hear skips or frequent buffering.CausesUpload Speed: If you are live...
Radio Stream is Offline
If your listeners cannot hear anything:Check AutoDJ: Is AutoDJ enabled and does the playlist have...
SSH Error: Connection Refused
Problem: Putty cannot connect.ChecklistIs the VPS On? Check the Client Area to ensure the status...
Source Connected but Silence on Air
Problem: You are connected live, but listeners hear nothing.FixCheck your Broadcasting Software...
Stream shows Offline but AutoDJ is On
Problem: Dashboard says "Offline".SolutionGo to Utilities > Restart Broadcasting. This reboots...
Website Not Loading?
If your website is not loading, check the following:DNS Propagation: If you recently bought the...
